These YottaBot Individual Terms govern your use of YottaBot as an individual on a personal plan, including the Basic, Plus, Advanced, and Pro plans, YottaBot Desktop, and Boo on the web. "YottaBot," "we," "us," and "our" mean YottaBot Inc., a Delaware corporation. "You" and "your" mean the person who creates the account.
By creating an account, buying a plan, or using the Services, you agree to these Terms, the YottaBot Cancellation and Refund Policy, and the YottaBot Acceptable Use Policy. The YottaBot SaaS Privacy Policy explains how we handle your personal data. If you use YottaBot through an organization's account, that organization's agreement with YottaBot applies instead of these Terms.
Please read Section 15 carefully. It requires most disputes to be resolved by individual arbitration and waives class actions, unless you opt out within 30 days.
1. Eligibility
You must be at least 18 years old and able to form a binding contract to use the Services. Personal plans are offered to residents of the United States. You may not use the Services if you are barred from doing so by law.
2. Your Account
You sign in with an email and password or with a supported sign-in provider. You are responsible for keeping your sign-in methods, devices, and recovery codes secure, and for activity under your account. Tell us promptly at support@yotta.bot if you believe your account has been used without your permission.
Your account is for you alone. You may not share it, sell it, or let another person use it.
3. Plans, Billing, and Automatic Renewal
Your plan renews automatically each month at the price then in effect until you cancel. When you buy a plan, you authorize YottaBot and its payment processor to charge your payment method at the start of each monthly billing period, and for any plan change or credits you buy. The price, the billing period, and what the plan includes are shown before you pay.
You can cancel at any time online in your YottaBot Access Portal, under Plans or Billing. Cancelling stops the next renewal; your plan stays active until the end of the period you have paid for. Plan changes, cancellation, and refunds follow the YottaBot Cancellation and Refund Policy.
We may change plan prices or what a plan includes for future billing periods. We will tell you at least 30 days before an increase in a plan's price or in the premium described in Section 4 takes effect, and you can cancel before it applies. This notice does not apply to changes in what providers charge YottaBot, which Section 4 covers.
Prices do not include taxes unless shown. If a payment fails, we may retry it and may pause paid features until it succeeds.
4. Usage and Credits
Each plan includes a usage allowance described on its plan page. Usage above the allowance may need credits, which you can buy at the price shown. Credits are tied to your account, have no cash value, and cannot be transferred.
Usage is priced at a premium. What you pay for usage and credits includes a premium over the costs YottaBot incurs to provide that usage, such as what model and cloud providers charge YottaBot. Usage and credits are not sold at cost.
Provider prices can change at any time. YottaBot does not control what model, cloud, and other providers charge it. When a provider changes its price, YottaBot may pass the change on without advance notice. The new price applies to usage from the date YottaBot applies it, so the same usage may cost more or less and may use more or less of your allowance or credits. A premium set as a percentage or multiple applies to the changed price, and that is not an increase in the premium.
Estimates are only estimates. Any usage or cost figure we show before usage is measured, including estimates and projections, is only an estimate. Actual usage is measured as it happens and depends on things like the length of a request and its answer and the model and speed you choose. Your actual usage and charges may differ from what we estimated or what you expected, and may be higher. We charge for actual measured usage, not for the estimate.
We never hold credit for usage that hasn't happened. Your allowance and credits go down only by usage that has been measured. We do not set aside or reserve any part of them for a request while it runs.
Usage stops at your limit. When what you have left reaches a small margin, currently 0.10 credits, we stop your running requests, including a response in progress, and tell you why in the app. Usage that is reported after a request stops is paid from that margin. A charge never exceeds what your allowance and credits had left, so stopping at your limit does not leave you owing more.
How usage is measured. We measure a model request from the usage its provider reports. If a request ends before the provider reports its usage, for example because you stopped it, it was stopped at your limit, or it failed, we measure it from the provider's own record of that request (for Amazon Bedrock, its model invocation log). Our billing reads only the token counts and request identifiers from that record. A service with a fixed price, such as a web search or a page read, is charged only after it completes; one that fails is not charged.
5. Your Content
You keep ownership of the prompts, files, and other content you submit and the outputs you receive ("Your Content"). You give YottaBot the limited rights needed to host, process, transmit, and display Your Content to provide, secure, and support the Services for you, and to comply with law.
YottaBot does not use Your Content to train or fine-tune models. You are responsible for having the rights to the content you submit.
6. AI Outputs
The Services use artificial intelligence. Outputs can be incomplete, inaccurate, outdated, or unsuitable for your purpose, and similar outputs may be given to other people. Review outputs before relying on them. The Services do not provide legal, medical, financial, investment, tax, or other professional advice.
When you let YottaBot act on your computer, files, browser, or accounts, you choose what it may access and approve, and you are responsible for the actions you allow.
7. Acceptable Use
You must follow the YottaBot Acceptable Use Policy. You may not misuse the Services, interfere with them, try to access them by means other than the interfaces we provide, or use them to harm others.
8. Third-party Services
The Services may connect to websites, apps, and services you choose, and may use third-party model providers to process your requests. Third-party services are governed by their own terms, and YottaBot is not responsible for them.
9. YottaBot's Rights
YottaBot and its licensors own the Services, the software, and all related intellectual property. These Terms give you a personal, limited, non-transferable right to use the Services while your account is in good standing. If you send us feedback, we may use it without obligation to you.
10. Changes to the Services
We may update, improve, or change the Services. If we remove a feature that is a material part of your plan, we will tell you in advance where practical.
11. Suspension and Termination
You may stop using the Services and close your account at any time. We may suspend or end your access if you breach these Terms or the Acceptable Use Policy, if your use creates a security or legal risk, or if your payment fails and is not resolved. Where practical, we will tell you first and give you a chance to fix the issue.
When your account ends, your right to use the Services ends. We handle Your Content after that as described in the SaaS Privacy Policy.
12. Disclaimers
The Services are provided "as is" and "as available." To the extent the law allows, YottaBot disclaims all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement, and does not promise that the Services will be uninterrupted, error-free, or accurate. Some places do not allow these disclaimers, so they may not apply to you.
13. Limitation of Liability
To the extent the law allows, YottaBot is not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits or lost data. YottaBot's total liability for any claim relating to the Services is limited to the greater of the amounts you paid YottaBot in the 12 months before the claim and 100 US dollars. Nothing in these Terms limits liability that cannot be limited by law.
14. Changes to these Terms
We may update these Terms. If a change is material, we will tell you at least 30 days before it takes effect, by email or in the Services, and ask you to accept it where the law requires. If you do not agree, you may cancel before the change takes effect.
15. Disputes, Arbitration, and Class-action Waiver
Informal resolution. Before filing a claim, you and YottaBot agree to try to resolve the dispute informally for at least 60 days. Start by writing to support@yotta.bot with your name, account email, and a description of the dispute.
Arbitration. If the dispute is not resolved, you and YottaBot agree to resolve it by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, except that either party may bring an individual claim in small-claims court. The Federal Arbitration Act governs this section.
Class-action waiver. You and YottaBot may bring claims only individually, not as a plaintiff or class member in a class, collective, or representative proceeding.
Opt out. You may opt out of this arbitration agreement by emailing support@yotta.bot within 30 days after you first accept these Terms, stating that you opt out.
16. Governing Law
These Terms are governed by the laws of the State of Delaware, without regard to conflict-of-law rules, except that the consumer-protection laws of your state of residence apply where they cannot be waived.
17. General
You may not transfer these Terms. YottaBot may transfer them to an affiliate or successor. If any part of these Terms is unenforceable, the rest remains in effect. These Terms, with the documents they name, are the entire agreement between you and YottaBot about the Services.
18. Contact
YottaBot Inc., Irvine, California. Email support@yotta.bot.